SOAI Privacy Policy
At SOAI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website, mobile application, and other services (collectively, the "Services"). By accessing or using our Services, you consent to the practices described in this policy.
Information We Collect
- Personal Information: When you create an account or use our Services, we may collect personal information such as your name, email address, phone number, and payment details. We only collect the information necessary to provide and improve our Services.
- Usage Data: We may automatically collect certain information about your interactions with our Services, including your IP address, browser type, operating system, referring URLs, and pages viewed. This data helps us analyze trends, administer the Services, and gather demographic information for aggregate use.
- Cookies and Similar Technologies: We use cookies and similar technologies to enhance your user experience, collect information about your preferences, and personalize the content and advertisements you see. You can control the use of cookies through your browser settings.
Use of Information
- Providing and Improving Services: We use the collected information to deliver, maintain, and improve our Services, respond to your inquiries, and provide customer support. We may also use the information to personalize your experience and send you relevant product updates and promotional offers.
- Communication: We may use your contact information to send you important notifications, such as security alerts, transaction confirmations, and changes to our terms and policies. We may also send you marketing communications if you have opted in to receive them.
- Aggregated and Anonymized Data: We may aggregate and anonymize the collected data for statistical analysis, research, and business purposes. This aggregated data does not allow for the identification of individual users.
Data Sharing and Disclosure
- Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our Services, conducting business, or servicing you. These providers are obligated to maintain the confidentiality and security of your information.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as law enforcement or government agencies, or to protect our rights, property, or safety, or those of our users or the public.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website of any change in ownership or use of your personal information.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
- Access and Update: You have the right to access, update, or delete your personal information. You can review and modify your account information through your account settings or by contacting us directly.
- Opt-out of Communications: You may opt out of receiving promotional emails from us by following the unsubscribe instructions provided in the email. However, we may still send you non-promotional communications, such as those related to your account or our ongoing business relations.
- Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may limit certain functionalities of our Services.
Children's Privacy
Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of the policy. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
- Email: [email protected]
